PRIVACY POLICY

Privacy Policy

Last updated: April 29, 2025

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Introduction

At Hotel Jackson ("we," "our," or "us"), we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website at www.hoteljackson.com (the "Site"). By using our Site, you agree to the practices described in this policy. If you do not agree, please refrain from accessing the Site.

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Information We Collect

We collect information to enhance your experience on our Site, including:

• Personal Data: Information you provide, such as name, email address, phone number, and payment details, when making reservations or contacting us.

• Usage Data: Automatically collected data, such as IP address, browser type, pages visited, and time spent on the Site, often through cookies and similar technologies.

• Third-Party Data: Information from partners, such as booking platforms, if you connect through their services.

Use of Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze Site performance. Cookies are small data files stored on your device that help us understand how you interact with our Site.

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Google Analytics: We use Google Analytics to collect data about Site usage, such as page visits and session duration. Google Analytics collects information like your IP address and browsing behavior but does not identify you personally. This data helps us enhance our Site’s functionality. Google’s use of this data is governed by the Google Privacy Policy and Google Analytics Terms of Service. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

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Cookie Consent: Upon visiting our Site, you will see a cookie consent banner allowing you to accept or manage cookie preferences. Non-essential cookies, like those for analytics, are only set with your consent. You can withdraw consent or adjust settings at any time via our cookie management tool.

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How We Use Your Information

We use collected information to:

• Process reservations and provide customer support.

• Improve our Site’s functionality and user experience.

• Send promotional offers and updates, with your consent.

• Comply with legal obligations and protect our rights.

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Sharing Your Information

We may share your information with:

• Service Providers: Third parties like Google Analytics, payment processors, and booking platforms that assist with Site operations.

• Legal Authorities: When required by law or to protect our rights and safety.

• Business Partners: For marketing purposes, with your consent, as permitted by law.

We ensure third parties adhere to strict data protection standards. For details on Google’s data practices, see their Privacy Policy.

Your Privacy Rights

You have rights regarding your personal data, including:

• Access and Correction: Request access to or correction of your data.

• Opt-Out: Opt out of marketing communications or non-essential cookies.

• GDPR Rights (EU Residents): Rights to data portability, erasure, and restriction of processing under the GDPR.

• CCPA Rights (California Residents): Request disclosure of data shared for marketing under the CCPA.

To exercise these rights, contact us using the details below.

Security of Your Information

We implement robust administrative, technical, and physical measures to protect your data. However, no online transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may link to third-party websites, such as booking platforms or social media. We are not responsible for their privacy practices. Review their policies before sharing information.

Children’s Privacy

We do not knowingly collect data from children under 13. If you believe we have such data, please contact us.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted here with the “Last updated” date revised. We encourage periodic review.

Contact Us

For questions or to exercise your privacy rights, contact us at:

Hotel Jackson
120 N Glenwood St
Jackson, WY 83001
Phone: (307) 733-2200
Email: info@hoteljackson.com